Terms of Service

"Account" means your registered account on the Platform. "Organization" means a workspace created on the Platform representing a company, team, or entity. "User" means any individual who accesses or uses the Service, including Organization owners, managers, and workers. "Content" means any data, text, schedules, rules, preferences, or other materials uploaded, submitted, or generated through the Service. "Subscription" means a paid plan providing access to premium features of the Service.

• You must be at least 18 years old (or the age of majority in your jurisdiction) to use the Service.
• You must provide accurate, complete, and current information when creating an Account. You are responsible for keeping your Account information up to date.
• You are responsible for safeguarding your Account credentials and for all activities that occur under your Account. You must immediately notify us of any unauthorized use.
• Each individual may maintain one Account. Accounts are non-transferable and may not be shared with others.
• If you create an Organization, you are responsible for all activity within that Organization, including the actions of members you invite.
• We reserve the right to suspend or terminate your Account at any time for violations of these Terms, with or without prior notice.

You agree not to use the Service to:

• Violate any applicable local, national, or international law or regulation.
• Infringe upon the intellectual property rights, privacy, or other rights of any third party.
• Transmit any malware, viruses, or any other harmful or destructive code.
• Attempt to gain unauthorized access to any part of the Service, other users' accounts, or any systems or networks connected to the Service.
• Interfere with or disrupt the integrity or performance of the Service or its underlying infrastructure.
• Use automated systems (bots, scrapers, crawlers) to access the Service without our express written permission.
• Harass, abuse, threaten, or intimidate other users of the Service.
• Impersonate any person or entity, or falsely state or misrepresent your affiliation with any person or entity.
• Send unsolicited messages, promotions, or advertisements through the Service.
• Attempt to circumvent any security features, rate limits, or usage restrictions of the Service.

We reserve the right to investigate and take appropriate action against anyone who, in our sole discretion, violates this section, including removing Content, suspending or terminating Accounts, and reporting to law enforcement authorities.

The Service, including its original content, features, and functionality, is and will remain the exclusive property of the Company and its licensors. The Service is protected by copyright, trademark, and other laws. Our trademarks and trade dress may not be used without our prior written consent.

You retain ownership of Content you submit to the Service. By submitting Content, you grant us a worldwide, non-exclusive, royalty-free license to use, store, process, and display such Content solely for the purpose of providing and improving the Service.

Any feedback, suggestions, or ideas you provide about the Service may be used by us without any obligation to compensate you.

Your Content is stored securely on servers located in data centers operated by our infrastructure providers. We implement industry-standard security measures to protect your data.

We perform regular backups of Service data; however, we do not guarantee that data can be recovered in all circumstances. You are responsible for maintaining your own backups of critical data.

We process your data as described in our Privacy Policy. By using the Service, you consent to such processing.

The Service may use artificial intelligence to assist with schedule generation, constraint solving, and other features. Data processed by AI features is used solely for providing the Service and is not used to train third-party AI models.

Upon Account deletion, we will delete or anonymize your personal data within 30 days, except where retention is required by law or for legitimate business purposes (such as fraud prevention).

The Service offers free and paid Subscription plans. Features available to you depend on your current plan.

Paid Subscriptions are billed in advance on a recurring basis (monthly or annually). You authorize us to charge your payment method at the start of each billing cycle.

We may change Subscription prices with 30 days' prior notice. Price changes take effect at the start of your next billing cycle.

Subscription fees are generally non-refundable, except where required by applicable law. We may offer refunds at our sole discretion.

You may cancel your Subscription at any time. Cancellation takes effect at the end of your current billing period. No refunds are provided for partial billing periods.

If you downgrade your plan, changes take effect at the end of your current billing period. You may lose access to features, Content, or data that exceed the limits of your new plan.

The Service integrates with third-party services, including but not limited to: payment processors (Stripe), email delivery (Resend), authentication providers (Google), and AI services (Anthropic). Your use of these third-party services is subject to their respective terms and privacy policies. We are not responsible for the practices, content, or availability of third-party services.

We strive to maintain high availability of the Service but do not guarantee uninterrupted access. The Service may be temporarily unavailable due to maintenance, updates, or circumstances beyond our control.

We reserve the right to modify, suspend, or discontinue any part of the Service at any time, with or without notice. We will make reasonable efforts to notify users of significant changes.

If the Service provides an API, we may update or change the API with reasonable notice. We will endeavor to maintain backward compatibility where feasible.

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE SERVICE IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

THE SERVICE PROVIDES SCHEDULE GENERATION AND OPTIMIZATION TOOLS. WE DO NOT GUARANTEE THAT GENERATED SCHEDULES WILL MEET ALL CONSTRAINTS, COMPLY WITH LABOR LAWS, OR BE SUITABLE FOR YOUR SPECIFIC NEEDS. YOU ARE SOLELY RESPONSIBLE FOR REVIEWING AND APPROVING ALL SCHEDULES BEFORE IMPLEMENTATION.

AI-ASSISTED FEATURES ARE PROVIDED AS TOOLS TO AID DECISION-MAKING. THEY MAY PRODUCE INACCURATE, INCOMPLETE, OR BIASED RESULTS. YOU SHOULD NOT RELY SOLELY ON AI OUTPUT WITHOUT HUMAN REVIEW.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM YOUR ACCESS TO OR USE OF (OR INABILITY TO ACCESS OR USE) THE SERVICE.

IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE EXCEED THE AMOUNT YOU HAVE PAID US IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE LIABILITY, OR ONE HUNDRED US DOLLARS ($100), WHICHEVER IS GREATER.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IN SUCH JURISDICTIONS, OUR LIABILITY SHALL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.

You agree to indemnify, defend, and hold harmless the Company, its officers, directors, employees, agents, and affiliates from and against any claims, damages, obligations, losses, liabilities, costs, or expenses (including reasonable attorneys' fees) arising from: (a) your use of the Service; (b) your violation of these Terms; (c) your violation of any third-party right, including intellectual property or privacy rights; or (d) Content you submit to the Service.

You may terminate your Account at any time by using the Account deletion feature in your settings or by contacting us. Upon termination, your right to use the Service immediately ceases.

We may terminate or suspend your Account immediately, without prior notice or liability, for any reason, including if you breach these Terms.

Upon termination: (a) all rights granted to you under these Terms will cease; (b) you must stop all use of the Service; (c) any outstanding fees become immediately due; (d) we may delete your Content after the retention period specified in our Privacy Policy.

Sections relating to intellectual property, disclaimers, limitation of liability, indemnification, and governing law shall survive termination.

Before initiating any formal dispute resolution, you agree to first contact us and attempt to resolve the dispute informally for at least 30 days.

These Terms shall be governed by and construed in accordance with the laws of Israel, without regard to its conflict of law provisions.

Any disputes arising out of or relating to these Terms or the Service that cannot be resolved informally shall be subject to the exclusive jurisdiction of the courts located in Tel Aviv, Israel.

TO THE EXTENT PERMITTED BY LAW, YOU AGREE THAT ANY CLAIMS SHALL BE BROUGHT IN YOUR INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.

We may update these Terms from time to time. We will notify you of material changes by posting the new Terms on this page and updating the "Last updated" date. For significant changes, we will provide additional notice (such as an email notification or in-app banner). Your continued use of the Service after changes become effective constitutes acceptance of the revised Terms.

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall remain in full force and effect. Our failure to enforce any right or provision of these Terms shall not be considered a waiver of that right or provision.

These Terms, together with our Privacy Policy and any applicable Subscription agreement, constitute the entire agreement between you and the Company regarding the Service and supersede all prior agreements and understandings.

If you have any questions about these Terms, please contact us at:

Email: legal@schedulab.com